Shipping policy

At Roy’lisa, we aim to deliver your orders quickly and safely. Please read our shipping policy below:

Processing Time

• Orders are processed within 1–2 business days after confirmation.

• You will receive an email notification once your order has been shipped.

Shipping Methods & Delivery Time

• Standard delivery usually takes 3–7 business days depending on your location.

• Express delivery (if available) takes 1–3 business days.

Shipping Charges

• Shipping fees are calculated at checkout based on order weight and location.

• Free shipping may be available on promotional offers or minimum spend thresholds (check current offers at checkout).

Order Tracking

• Once shipped, you will receive a tracking number via email or SMS.

• You can track your package through our courier partner’s website.

Delays & Exceptions

• Delivery times may vary during holidays or unforeseen courier delays.

• Roy’lisa is not responsible for delays caused by natural events, strikes, or courier issues beyond our control.

International Shipping (if applicable)

• International orders may take longer (7–15 business days).

• Customs duties and taxes (if applicable) are the responsibility of the customer.